Services

Our services are available in all critical support areas in the facility, the community, team, and for the clients. Northern Oaks is keenly aware of the dynamic environment of senior living and health care. While the general list of our services in broad terms are similar to what management companies provide, upon deeper inspection it is noted that our services are innovative, pliable, and balanced. They push the paradigm of traditional application and drive cultures and outcomes into level not routinely achieved by a management company.

Strategy

Strategy: Northern Oaks assesses local community needs on an ongoing basis and redesigning programs to meet the needs of the community. We guide facilities in expanding services, adding rooms, adapting service lines to gain and maintain . market advantage. Daily management is driven to ensure the team and the community are sustainable and healthy. Our focus is to ensure that we establish a community that will allow for seniors to stay local and receive the services they need.

Leadership

Leadership: Northern Oaks believes that each individual has strengths and opportunities that they bring to the table. By fostering these strengths in the local leadership, while also acknowledging one’s opportunities to improve, Northern Oaks guides a successful team design. We believe in local leadership and presence and see that our position is to guide, foster, and position individuals in a team to reach their full potential.

Accounting

Bookkeping: Northern Oaks focuses in on developing tools and systems to validate and balance the current financial stability of the organization. Innovation in communication, documentation, data assessment, and compilation, guide the teams down a pathway to recognize areas of financial opportunity. Consistency in assessment and validation are key to ensure that the financial status of the company is optimized.

Human Resources

Human Resources: It all starts with the team. Northern Oaks provides local support to foster healthy communication and policies. Communication is key to a thriving team and ultimately a thriving facility. We work closely with the team on Human Resource education, application, and development. This allows for the local team to grow trusting relationships while improving overall satisfaction. Northern Oaks provide not only counseling, direction, oversight of human resource topics, we deploy our tools within the facility to allow for transparency in tracking, development, and overall consistency in application.

Roles

Roles: Northern Oaks works with the local team to place individuals into their best fit. In cases were restructuring may be needed due to fiscal responsibilities or team health, we restructure teams by first looking to place an individual into their best role. By taking this approach we are often able to minimize traditional layoffs to achieve the required restructuring.

Regulations

Regulations: Northern Oaks has a strong working knowledge of state regulation and what is on the changing horizon. We deploy “smart” tools that reduce the risk of miss information, while covering good practices and regulation requirements. When opportunities arise to address a process, the Northern Oaks team broadens their approach to not only addressing an individual form, topic, or procedure, we look at the full picture and analyze connection points and efficiencies. This constant innovation to simplify processes allows for more consistent compliance with regulation and care practices.

Procedures

Procedures: Procedures are only as good as the success of their application. Creating procedures and tools that allow for ease, consistent and open communication, and general awareness of the client’s needs is core to our product development team. Our development team does not work in a lab wen designing procedures. We work closely with the facility and teams to design tools and procedures that can be consistently applied.

SERVICE

Supporting the Dimensions of Well-Being Lets Get Started

Why Choose Us

Facility Cost Containment

Staffing management
Utilization NOM designed tools
Real-time data collection with immediate corrective action
Market optimization driven expense allocation

Facility Revenue Maximization

Ongoing market assessment for facility & service line positioning
Strategy driven fee schedule & collection model
Financial evaluation, monthly financial dashboards, strategic planning/restructuring
Increased length of stay/Resident

Strength in Service Line

Marketing & Branding
Personnel/Cultural development, HR
Regulation Knowledge
Innovative Services
Brand Distinction
Utilization of NOM “smart” tools

Northern Oaks Senior Living Experience

Development of Existing & New Properties
Price & Service Setting
Demand Calculations/Assessments
Regulation Overhaul
Community Reconnection
Facility Valuation

Imagine what we can do.. together

Your focus is on your community’s success. To get the results you want, you need the best service possible and a partner you can trust to help reach your goals. With Northern Oaks, you can feel confident that you’ll receive the experience that has created so many success stories over the years. We’ve partnered with communities in South Dakota, Minnesota, North Dakota, & Iowa to deliver the Northern Oaks experience.